Shipping & Exchange

Delivery Areas

  • We ship to all governorates across Egypt.
  • 2 to 7 business days from order confirmation, may vary by governorate.
  • Shipping cost is calculated automatically at checkout based on your governorate.
  • 🔥 Free shipping on orders of 1,500 EGP or more

Order Confirmation & Payment

  • After placing your order on the website, we will contact you via WhatsApp to confirm the details.
  • 25% deposit on orders above 2500 EGP upon order confirmation, remaining balance paid in cash on delivery.

Inspection on Delivery

  • You may inspect the item with the courier before accepting the delivery.
  • If you choose not to accept the order at that point, only the shipping cost is deducted.

Deposit Refund Policy

  • Before the order is handed to the shipping company — the deposit is fully refunded upon cancellation.
  • After the order has been shipped — only the shipping cost is deducted.

Returns & Exchanges

For hygiene and health reasons, intimate apparel cannot be returned or exchanged once accepted at delivery. Please inspect your order carefully with the courier before accepting it.