Privacy Policy
Last updated: July 2026
At NAYA Boutique, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices available to you.
Information We Collect
When you place an order or browse our store, we may collect:
- Your name, phone number, and email address
- Delivery address and governorate
- Order details and purchase history
We also automatically collect technical information such as your IP address, browser type, device type, and the pages you visit on our website.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and to measure the performance of our marketing.
We use Meta Pixel (Facebook Pixel), which collects information about your activity on our site — such as pages viewed, products added to cart, and purchases completed. This helps us show relevant ads and understand how our advertising performs. Meta may combine this information with data it already holds about you. You can learn more in Meta’s Privacy Policy, and you can manage your ad preferences in your Facebook settings.
You can disable cookies through your browser settings, though some parts of the site may not work properly as a result.
How We Use Your Information
- To process, confirm, and deliver your orders
- To contact you via WhatsApp or phone regarding your order
- To respond to enquiries and provide customer support
- To improve our products, website, and service
- To show you relevant advertising on Meta platforms
- To send offers and updates, only if you have agreed to receive them
Sharing Your Information
We share your information only with:
- Shipping companies — to deliver your order
- Payment providers — where electronic payment is used
- Advertising and analytics platforms — as described above
We never sell your personal data to third parties.
Data Retention
We keep order records for as long as necessary to fulfil orders and to meet our legal and accounting obligations.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may also ask us to stop sending you marketing messages.
Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
Our store is not directed at children under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
Contact Us
For any questions about this policy, please contact us:
- Email: support@nayaboutique.net
- WhatsApp: 01013078791