Shipping & Exchange
Delivery Areas
- We ship to all governorates across Egypt.
- 2 to 7 business days from order confirmation, may vary by governorate.
- Shipping cost is calculated automatically at checkout based on your governorate.
- 🔥 Free shipping on orders of 1,500 EGP or more
Order Confirmation & Payment
- After placing your order on the website, we will contact you via WhatsApp to confirm the details.
- 25% deposit on orders above 2500 EGP upon order confirmation, remaining balance paid in cash on delivery.
Inspection on Delivery
- You may inspect the item with the courier before accepting the delivery.
- If you choose not to accept the order at that point, only the shipping cost is deducted.
Deposit Refund Policy
- Before the order is handed to the shipping company — the deposit is fully refunded upon cancellation.
- After the order has been shipped — only the shipping cost is deducted.
Returns & Exchanges
For hygiene and health reasons, intimate apparel cannot be returned or exchanged once accepted at delivery. Please inspect your order carefully with the courier before accepting it.